photo
姓名 李家瑩
職稱 教授
專長及研究領域 電子商務, 資訊使用行為, 消費者行為, 行銷策略, 企業研究方法
研究室
分機 4720
Email cyli@mis.nsysu.edu.tw


學歷 2007, 碩士, National Cheng Kung University, 成功大學
2005, 博士, National Cheng Kung University, 成功大學
2001, 碩士, National Sun Yat-sen University, 中山大學
個人經歷 2023-08-01 ~ 2024-08-31, 國立臺中科技大學商學院, 副院長
2018-08-01 ~ 2024-07-31, 國立臺中科技大學企管系, 系主任
2016-08-01 ~ 2024-07-31, 國立臺中科技大學企管系, 教授
2013-02-01 ~ 2016-07-31, 國立臺中科技大學企管系, 副教授
2011-08-01 ~ 2013-01-31, 國立臺中科技大學企管系, 助理教授
2007-08-01 ~ 2011-07-31, 靜宜大學資管系, 助理教授
類別 年度 名稱
期刊論文 2024 Yu-Hui Fang, Chien-Hsiang Liao, Chia-Ying Li (2024). Super App on Demand: Exploring the Impact of Service Synergy on Willingness to Use a New Service. Electronic Commerce Research and Applications(Accepted in press ). (SSCI)
期刊論文 2024 李家瑩、黃鈺雯 (2024). Applying PPM framework to Explore Consumer’s Switching Intention from Offline to Online Shopping. Sun Yat-sen Management Review(Accepted in press). (TSSCI)
期刊論文 2023 Chia-Ying Li, Yu-Hui Fang, Yu-Hong Chiang (2023). Can AI Chatbots Help Retain Customers? An Integrative Perspective Using Affordance Theory and Service-Domain Logic. Technological Forecasting & Social Change(Accepted in press). (SSCI)
期刊論文 2023 Yu-Hui Fang, Chia-Ying Li (2023). Knowledge Hiding and Sharing with Mobile Social Networking Applications: An Integrated Model of Antecedents and Outcomes. International Journal of Mobile Communications, 22(2), 156-183. (SSCI)
期刊論文 2023 Chia-Ying Li, Jin Ting Zhang (2023). Chatbots or Me? Consumers’ Switching Between Human Agents and Conversational Agents. Journal of Retailing and Consumer Services(Accepted in press). (SSCI)
期刊論文 2023 Kuo-Wei Lee, Chia-Ying Li (2023). It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty. Journal of Retailing and Consumer Services( Accepted in press). (SSCI)
期刊論文 2022 Chia-Ying Li, Yu-Hui Fang* (2022). The More We Get Together, The More We Can Save? A Transaction Cost Perspective. International Journal of Information Management , 62, 102434. (SSCI)
期刊論文 2022 Yu-Hui Fang, Chia-Ying Li* (2022). Does the Sharing Economy Change Conventional Consumption Modes?. International Journal of Information Management, 67, 102552. (SSCI)
期刊論文 2022 李家瑩*、李淑美、傅旋鈞 (2022). Game is so Fun! The Influence of Gamified CE Mechanism on Purchase Intention. Journal of Information Management, 29(1), 45-74. (TSSCI)
期刊論文 2022 Chia-Ying Li, Yu-Hui Fang* (2022). Go Green, Go Social: Exploring the Antecedents of Pro-environmental Behaviors in Social Networking Sites Beyond Norm Activation Theory. International Journal of Environmental Research and Public Health, 19(21), 14265. (SSCI)
期刊論文 2022 Chia-Ying Li, Mei-Chen Tsai (2022). What Makes Guests Trust Airbnb? Consumer Trust Formation and Its Impact on Continuance Intention in the Sharing Economy. Journal of Hospitality and Tourism Management, 50(3), 44-54. (SSCI)
期刊論文 2021 Chia-Ying Li, Yu-Hui Fang* (2021). Toward Better Purchase Decision-Performance: Linking Person-Environment Fit to Explorative and Exploitative Use of Branded Applications. Electronic Commerce Research and Applications, 48, 101063. (SSCI)
期刊論文 2021 Yu-Hui Fang, Chia-Ying Li*, Zeeshan Ahmed Bhatti (2021). Building Brand Loyalty and Endorsement with Brand Pages: Integration of the Lens of Affordance and Customer-Dominant Logic. Information Technology and People, 34(2), 731-769. (SSCI)
期刊論文 2021 Yu-Hui Fang, Chia-Ying Li*,Ghulam Ali Arain, Zeeshan Ahmed Bhatti (2021). How Does Participation and Browsing Affect Continuance Intention in Virtual Communities? An Integration of Curiosity Theory and Subjective Well-Being. Behaviour & Information Technology, 40(3), 221-239. (SSCI)
期刊論文 2021 Chia-Ying Li, Yu-Hui Fang, Sukoco, B.M. (2021). Value Proposition as a Catalyst for Innovative Service Experience: The Case of Smart-Tourism Destinations. Service Business, 15, 281-308. (SSCI)
期刊論文 2020 李家瑩*、李淑美、徐絁瑀 (2020). Sale from Fun: The Influence of Gamification on Brand Attachment and Cross-buying. Journal of Information , 27(3), 265-290. (TSSCI)
期刊論文 2020 Chia-Ying Li, Yu-Hui Fang* (2020). I Searched, I Collected, I Experienced: Exploring How Mobile Augmented Reality Makes the Players Go. Journal of Retailing and Consumer Services, 54, 102018. (SSCI)
期刊論文 2020 Yu-Hui Fang, Chia-Ying Li* (2020). Leveraging Sociability for Trust Building on Social Commerce Sites. Electronic Commerce Research and Applications, 40(2), 100907. (SSCI)
期刊論文 2019 Chia-Ying Li (2019). How Social Commerce Constructs Influence Customers' Social Shopping Intention? An Empirical Study of Social Commerce Websites. Technological Forecasting & Social Change, 144, 282-294. (SSCI)
期刊論文 2019 Chia-Ying Li, Chiun-Yi Tsai (2019). Multilevel Study of Factors for Cultivating Self-efficacy in the Online Game Industry. Journal of Management & Organization, 25(5), 672-694. (SSCI)
期刊論文 2019 李家瑩、方郁惠、溫冠倫 (2019). Play with Live Broadcasts? The Influence of Gamification on Continuance Intention. Journal of Information , 26(3), 241-273. (TSSCI)
期刊論文 2019 Chia-Ying Li, Yu-Hui Fang (2019). Predicting Continuance Intention toward Mobile Branded Apps through Satisfaction and Attachment. Telematics and Informatics, 43(6), 101248. (SSCI)
期刊論文 2018 Chia-Ying Li, Yi-Cheng Ku (2018). The Power of a Thumbs-Up: Will E-commerce Switch to Social Commerce?. Information & Management, 55(3), 340-357. (SSCI)
期刊論文 2018 Yu-Hui Fang, Kwei Tang, Chia-Ying Li, Chia-Chi Wu (2018). On Electronic Word-of-Mouth Diffusion in Social Networks: Curiosity and Influence. International Journal of Advertising, 75(3), 360-384. (SSCI)
期刊論文 2018 李家瑩、王禹驊 (2018). Love Me, Love My Dog? The Influence of Brand Attachment on Brand Extension Evaluation. Sun Yat-Sen Management Review, 26(2), 173-209. (TSSCI)
期刊論文 2018 Chia-Ying Li (2018). Self-Efficacy and Innovation Effectiveness in the Online Game Industry. Total Quality Management & Business Excellence, 29(11/12), 1482-1502. (SSCI)
期刊論文 2018 李家瑩、戴婉如 (2018). Self-disclosure Behaviors in Social Commerce Websites: An Empirical Validation of Fashion Guide. Sun Yat-Sen Management Review, 26(3), 497-510. (TSSCI)
期刊論文 2018 Chia-Ying Li (2018). Consumer Behavior in Switching between Membership Cards and Mobile Applications: The Case of Starbucks. Computers in Human Behavior, 84(3), 141-184. (SSCI)
期刊論文 2017 Shwn-Meei Lee, Chia-Ying Li, Chiun-Yi Tsai (2017). Achieving New Product Development Performance through Entrepreneurial Orientation: Evidence from Taiwan. Journal of Technology, Policy and Management, 17(4), 337-359. (EI)
期刊論文 2017 李家瑩、鄭傑云 (2017). The Antecedents and Consequences of Coproduction: An Empirical Validation of Online Games. Journal of E-Business, 19(2), 147-176. (TSSCI)
期刊論文 2017 李家瑩、蕭英里 (2017). Consumers' Brand Attachment-Aversion Behaviors: An Empirical Study of Digital Mobile Products. International Journal of Commerce and Strategy, 9(4), 55-72. (TSSCI)
期刊論文 2017 Chia-Ying Li (2017). Why Do Online Consumers Experience Information Overload? An Extension of Communication Theory. Journal of Information Science, 43(6), 835-851. (SSCI)
期刊論文 2016 Chia-Ying Li (2016). Understanding University Students' System Acceptance Behavior: The Roles of Personality Trait and Subjective Norms. International Journal of Technology and Human Interaction, 12(3), 106-125. (EI)
期刊論文 2016 Yu-Hui Fang, Chia-Ying Li (2016). Electronic Word-of-mouth on Social Networking Sites: Cue Validity and Cue Utilization Perspectives. Human Systems Management, 35(1), 35-50. (EI)
期刊論文 2016 Chia-Ying Li, Yu-Hui Fang (2016). How Online Service Recovery Approaches Bolster Recovery Performance? A Multi-level Perspective. Service Business, 10(1), 179-200. (SSCI)
期刊論文 2016 Chia-Ying Li (2016). The More, the Better? Why Abundant Information Leads to Unanticipated Outcomes. Telematics and Informatics, 33(3), 834-847. (SSCI)
期刊論文 2015 Chia-Ying Li (2015). The Effects of Source Credibility and Argument Quality on Employees’ Responses toward Information System Usage. Asia Pacific Management Review, 20(2), 56-64. (TSSCI)
期刊論文 2015 Chia-Ying Li (2015). Switching Barriers and Customer Retention: Why Customers Dissatisfied with Online Service Recovery Remain Loyal. Journal of Service Theory and Practice, 25(4), 370-393. (SSCI)
期刊論文 2015 李家瑩、李淑美、黃偉珉 (2015)。以推敲可能模式探討消費者創新與新產品採用:以智慧型手機應用程式為例。中華民國資訊管理學報,22(1),1-30。(TSSCI)
期刊論文 2014 李國瑋、李家瑩、陳欣琪 (2014). The Study of Knowledge Loss and the Determinants of Knowledge Loss between Knowledge Externalization and Internalization. Journal of E-Business, 16(2), 199-243. (TSSCI)
期刊論文 2014 李家瑩、李國瑋、吳綾娟 (2014). The Influences of Mechanistic and Organic Recovery Approach on Recovery Performance: An Empirical Validation of Online Retailer. Journal of E-Business, 16(3), 277-307. (TSSCI)
期刊論文 2014 Yu-Hui Fang, Chia-Ying Li (2014). Perceived Deception in Online Auctions: Antecedents and Consequences. Human Systems Management, 33, 181-177. (EI)
期刊論文 2013 Chia-Ying Li (2013). Persuasive Messages on Information System Acceptance: A Theoretical Extension of Elaboration Likelihood Model and Social Influence Theory. Computers in Human Behavior, 29(1), 264-275. (SSCI)
期刊論文 2013 李家瑩、方郁惠、吳柏勳 (2013). Applying Expectation Theory and Justice Theory for Online Service Failure Recovery. Journal of E-Business, 15(3), 367-388. (TSSCI)
期刊論文 2013 顧宜錚、李家瑩、黃相翎 (2013). Is Service Quality Enough? The Impact of Customer Experience on Website Satisfaction. Sun Yat-Sen Management Review, 21(3), 479-509. (TSSCI)
期刊論文 2013 李家瑩、顧宜錚、盧宣廷 (2013). Understanding Continuance Intention of Group Buying: A Perspective of Transaction Cost Theory. Journal of E-Business, 15(4), 491-518. (TSSCI)
期刊論文 2012 Chia-Ying Li (2012). Knowledge Stickiness in the Buyer-supplier Knowledge Transfer Process: The Moderating Effects of Learning Capability and Social Embeddedness. Expert Systems with Applications, 39, 5396-5408. (SSCI)
期刊論文 2012 李家瑩、馮堯桐、林信安 (2012). Transaction Cost, Incentive Mechanism and Customer Value for Group Buying Websites. Marketing Review, 9(2), 181-202. (其他期刊)
期刊論文 2009 Wann-Yih Wu, Badri Munir Sukoco, Chia-Ying Li, Shu-Hui Chen (2009). An Integrated Multi-objective Decision-making Process for Supplier Selection with Bundling Problem. Expert Systems with Applications, 36(2), 2327-2337. (SSCI)
期刊論文 2009 Chia-Ying Li, Chang-Tseh Hsieh (2009). The Impact of Knowledge Stickiness on Knowledge Transfer Implementation, Internalization, and Satisfaction for Multinational Corporations. International Journal of Information Management, 29(6), 425-435. (SSCI)
期刊論文 2008 Li-Yueh Lee, Chia-Ying Li (2008). The Moderating Effects Of Training, Learning Style and Cross-Cultural Differences on the Relationship between Expatriate Training and Training Effectiveness. International Journal of Human Resource Management, 19(4), 600-619. (SSCI)
期刊論文 2007 Wann-Yih Wu, Sui-Hui Chen, Man-Ling Chang, Chia-Ying Li (2007). The Influences of Hedonic and Experiential Marketing on Consumer Perceptions of Quality and Value: An Evaluation of Internet Website Appeals. Chiao Ta Management Review, 27(2), 141-167. (TSSCI)
期刊論文 2006 Teresa L Ju, Chia-Ying Li, Tien-Shiang Lee (2006). A Contingency Model for Knowledge Management Capability and Innovation. Industrial Management & Data Systems, 106(6), 855-877. (SCI)
期刊論文 2006 Wann-Yih Wu, Chia-Ying Li (2006). A Contingency Approach to Incorporate Human, Emotional and Social Influence into TAM for KM Programs. Journal of Information Science, 33(3), 275-297. (SSCI)
期刊論文 2005 Teresa L Ju, Shu-Hui Chen, Chia-Ying Li, Tien-Shiang Lee (2005). A strategic contingency model for technology alliance. Industrial Management & Data Systems, 105(4), 623-644. (SCI)
期刊論文 2005 Wann-Yih Wu, Chia-Ying Li, Ya-Jung Wu (2005). The evaluation of management competitiveness for Taiwan and Southeast Asian countries. International Journal of Business Performance Management, 7(4), 391-408. (其他期刊)
期刊論文 2004 Wann-Yih Wu, Chia-Ying Li, Hong Chun Wang, Khamlusa Nouansavanh and Ms Phosy Chanhming (2004). An Integration of Approaches for the Evaluation of National Competitiveness: A Survey of Laos. Asia Pacific Management Review, 9(2), 247-262. (TSSCI)
期刊論文 2004 Wann-Yih Wu, Chia-Ying Li, Md. Nor Othman, Ong Fon Sim, Abdul Razak Ibrahim and Ezlika Ghazali (2004). An Integrative Measurement Model of National Competitiveness: The Perspective for Malaysia. Asia Pacific Management Review, 9(2), 285-300. (TSSCI)
研討會論文 2024 Chia-Ying Li (2024). Using Uncertainty Reduction Theory for Customers’ Cross-Channel Behavior. 2024 Academy of International Business, South Korea.
研討會論文 2022 Chia-Ying Li (2022). Applying Affordance Actualization Theory to Explore Chatbot Service Continuance Intention. Proceedings of 26th Pacific Asia Conference on Information Systems, Australia.
研討會論文 2018 Chia-Ying Li, Yu-Hui Fang (2018). Understanding Game Players' Service Experience Evaluation: Do Augmented Reality Features Matter. Proceedings of 22th Pacific Asia Conference on Information Systems, Japan.
研討會論文 2016 Yu-Hui Fang, Chia-Ying Li (2016). Service-Dominant Logit Matter? Toward a Unifying Model of Continuance of Branded Applications. Proceedings of 20th Pacific Asia Conference on Information Systems, Taiwan.
年度 名稱
2023

鴻奇興業股份有限公司碳盤查加值應用服務計畫. 經濟部

2023

112年iPAS推動合作委託案. 工研院

2023

逃不出手掌心? 探索如何鎖住通路顧客. 國家科學及技術委員會 (NSTC 112-2628-H-025 -001 -MY2 (兩年期計畫))

2022

整合認知師徒制方法及自我決定論觀點來提升學生學習成效. 教育部 (PBM1110169)

2022

111年iPAS推動合作委託案. 工研院

2022

華新醫材集團行銷研究計畫. 華新橡膠

2021

110年iPAS推動合作委託案. 工研院

2021

機不可失?聊天機器人可利用性對於消費者持續使用意願之影響. 國家科學及技術委員會 (MOST 110-2410-H-025 -011 -MY2(兩年期計畫))

2020

電商平台推廣企劃. 珈瑪星球

2020

應用認知師徒制來提升學生自我效能及學習成效. 教育部 (PBM1090773)

2019

當我們同在一起,參與共享多無比?探討消費者參與共享經濟之行為意圖. 國家科學及技術委員會 (MOST 108-2410-H-025 -026 -MY2)

2018

順路送應用程式推廣企劃. 台邦企業

2017

生存遊戲: 探討智慧型手機的品牌應用程式消費者採用後之行為. 國家科學及技術委員會 (MOST 106-2410-H-025 -010 -MY2)

2015

從按讚轉成購買:探討消費者從電子商務至社群商務網站之轉換意圖. 國家科學及技術委員會 (MOST 104-2410-H-025 -024 -MY2)

2013

網路購物情境之資訊負荷對於消費者行為意圖之影響. 國家科學及技術委員會 (NSC 102-2410-H-025 -025 -MY2)

2011

以多層次互動分析探討機械式與有機式線上服務補救. 國家科學及技術委員會 (NSC 101-2410-H-025 -002 -)

2010

以多層次互動分析探討自我效能與群體效能對於創新效能之影響. 國家科學及技術委員會 (NSC 99-2410-H-126 -022 -MY2)

2008

娛樂體驗與認知有效性對於態度確定性與行為意圖影響之研究:來源可信性、論點品質與社會影響之干擾效果. 國家科學及技術委員會 (NSC 97-2410-H-126 -013 -MY2)

2007

知識僵固性對於知識移轉績效之影響:以供應商組織學習能力與社會鑲嵌為干擾因子. 國家科學及技術委員會 (NSC 96-2416-H-126 -015 -)

學年度 學期 必選修 開課系所 課號 課程名稱
年度 指導學生 學位 名稱
年度 名稱 頒獎機構
2024 全球前2% 頂尖科學家 史丹佛大學
2023 全球前2% 頂尖科學家 史丹佛大學
2023 國科會優秀年輕學者計畫 國科會
2022 全球前2% 頂尖科學家 史丹佛大學
2021 全球前2% 頂尖科學家 史丹佛大學
起迄日期 計劃/活動名稱 計劃/活動內容 擔任角色
2008-08-01 ~ 2010-07-31 教育部資訊志工團隊 志工服務 領隊

輔導學生參加2023年第一屆經濟部加工出口區管理處官網SEO競賽 榮獲第一名

輔導學生參加2022年全國大專校院品牌行銷企劃競賽 第一名

輔導學生參加2020年崇越行銷大賞競賽 優良獎

輔導學生參加2020年淘寶台灣新電農計畫創意競賽 第一名

輔導學生參加2020年淘寶台灣新電農計畫創意競賽 淘好評服務獎

輔導學生參加2020年淘寶台灣新電農計畫創意競賽 淘金句文案獎

輔導學生參加2020年淘寶台灣新電農計畫創意競賽 優勝

輔導學生參加2020年第四屆CUTe企管盃大專院校暨高中職創新服務企劃 複賽優勝

輔導學生參加2019年全球行銷連鎖創意企劃競賽 第一名

輔導學生參加2019年光陽機車校際創意企劃競賽 銅獎

輔導學生參加2019年富邦人壽管理博碩士論文大獎 行銷管理佳作

輔導學生參加2019年崇越論文大賞競賽 優等論文獎

輔導學生參加2019年全國大專院校-三創行銷企劃競賽 大專組優等

輔導學生參加2018年教育部全國技專院校學生實務專題競賽 商業群第三名

輔導學生參加2018年全國連鎖加盟產業創今競賽 金獎 (第一名)

輔導學生參加2018年實踐大學企業管理系經營個案比賽 第一名

輔導學生參加2018年全國營運與實務學術研討會 最佳論文獎

輔導學生參加2018年全國賣炬達人創新行銷競賽 第二名

輔導學生參加2018年第二屆全國數位創業營運模式競賽 第三名

輔導學生參加2017年崇越論文大賞競賽  優等論文獎

輔導學生參加2017年全國師生創新創業競賽 第二名

輔導學生參加2017年全國師生創新創業競賽 第三名

輔導學生參加2017年全國師生創新創業競賽 優勝

林俊傑,探討線上遊戲設計之互動性與生動性對於臨場感及體驗價值之影響 (99-2815-C-126-007-H)

陳正豪,探討說服性訊息對於認知互動性與顧客價值之影響:以線上購物為例 (99-2815-C-126-008-H)

張馨云,以推敲可能模式探討消費者參與網路合購意願(102-2815-C-025-001-H)

鄒佩芸,從創新擴散理論觀點探討共享經濟之採用行為:以Airbnb為例(105-2815-C-025-010-H)

史依璇,整合TAM理論及MOA模式來探討行動支付的使用意願(106-2813-C-025-002-H)

林育慧,跨境電商平台之培育網路創業能力與關鍵成功因素(108-2813-C-025-023-H)

曾于軒,以劇場理論探討Podcast用戶的使用意圖(110-2813-C-025-004-H)

林鈺傑,「擇」「責」稱奇—以自我決定理論初探消費者醜食購買意圖(111-2813-C-025-017-H)

賴舒苹,凡走過必留下痕跡?探討網路使用者個人資料之保護動機與意圖(112-2813-C-025-011-H)